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Privacy Policy

Updated: December 16, 2020

This privacy statement covers the information DraftSpark collects about you when using our products (DraftSpark RFP Assistant, DraftSpark Search, DraftSpark for Word) or services, or otherwise interact with us, whether visiting our website, communicating with us, or attending an event. This privacy statement also applies to DraftSpark’s marketing and advertising practices where and when it is referenced. It is meant to inform you about our collection and use of your personal data. We refer to all of these products and interactions collectively as “Services” in this policy.

DraftSpark is a brand owned by Palo Alto Research Center Incorporated (PARC). In this policy, “we” and “us” refers to the DraftSpark brand, and “PARC” refers to Palo Alto Research Center Incorporated.

The Information We Collect

Through the use of web beacons, cookies, embedded links and other commonly used data-gathering tools, the Services automatically gather certain usage information on DraftSpark’s server logs including your IP address; what web page you’ve last visited; computer and connection information such as browser type and version, operating system and platform; the frequency of your visits to the Services and the pages you view and other actions you take while using the Services.

The Personal Information We Collect

If you submit information or register for the Services, DraftSpark may ask for your name, email address, company name, mailing address, phone number, and information about your interests and preferences. Once you submit information or register you are no longer anonymous to DraftSpark.

For more information on how we handle Customer Data collected in the Product, please refer to the DraftSpark Terms of Service.

How We Use the Information

DraftSpark may use this information to help customize the content that you see and to contact you. DraftSpark will not send you information, including email, unless you advise DraftSpark during the information submission or registration process, or subsequently request, that you do want to receive these types of correspondence from DraftSpark.

How We Share the Information

DraftSpark maintains the information it receives online in strict confidence; information you submit to DraftSpark is not sold to third parties. Information received online may be shared with third parties, for example HubSpot, who hosts the DraftSpark marketing database. Please review HubSpot’s Privacy Policy for information about how HubSpot protects your personal information.

DraftSpark reserves the right to notify its customers about administrative matters. When required by law, DraftSpark will share information with government entities. Although DraftSpark and PARC do not currently anticipate a change in its corporate status, in the event of a merger or acquisition of the company or a substantial portion of its assets, DraftSpark may disclose, transfer or sell personal information collected online to the surviving or acquiring party, respectively. DraftSpark may share or disclose this information if DraftSpark suspects a violation of its policies or to protect the safety of any person or entity. DraftSpark may also share or disclose information to its service providers and suppliers that use the information solely on DraftSpark’s behalf or to its parent company and affiliates for reporting processes and marketing research. Personal information collected online will remain subject to promises made in this Privacy Policy.

Third-Party Sites

These Services contain links to other web sites and services. DraftSpark is not responsible for the privacy practices or the content of these other web sites. You will need to check the policy statement of these other websites to understand their policies regarding the collection and use of information.

Cookies

Cookies are small text files that are placed on your computer or mobile device by websites you visit. These files identify specific information about visits to the site. Cookies help you by allowing websites to recognize your computer or mobile device, enabling you to navigate between pages efficiently, remembering your preferences and improving your user experience.

DraftSpark uses cookies to recognize repeat visits to the Services and to facilitate web navigation. The cookies store your country and language, along with an assigned random session ID. In some cases, cookies store name and address information so that you do not have to re-enter this same information in multiple forms. The cookie information that DraftSpark collects helps us track the number of visitors to the Services over time and determine whether these were new or repeat visits. For the purpose of internal analysis, DraftSpark also uses cookies to track pages visited during a single session. DraftSpark uses this information to adjust the presentation of the Services and to make them more relevant to our users. Information collected by DraftSpark through the use of cookies is maintained as confidential data and is not shared beyond the corporation and its authorized agents.

Most browser applications allow you to block or limit the use of cookies. Consult the help menu of your browser application for details. If you block the use of cookies, you may not be able to use some of the features on the site.

Web Beacons

A web beacon is an electronic image that can be used to recognize a cookie on your computer or other device when you view a web page or email. DraftSpark may use web beacons in our Services, to measure their effectiveness. For example, web beacons may be used to count the number of individuals who visit the Service from a particular source, or the number of individuals who open a particular email.

DraftSpark’s Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, DraftSpark has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information DraftSpark collects online. For more information on DraftSpark’s Privacy Policies, please contact the DraftSpark team at Support@DraftSpark.ai.

DraftSpark’s Commitment To Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, DraftSpark does not knowingly collect or maintain personal data through our Services from children under 13 (or such age as a child is defined by local law if higher), and no part of the Service is structured to attract children under thirteen years old.

Communication Preferences

All periodic communications from DraftSpark include the option to unsubscribe, typically by clicking a link near the bottom of the communication. All of our email communications strive for 100% compliance with the 2003 CAN-SPAM Act.

California Privacy Rights

Under California law, California residents can now ask companies with whom they have an established business relationship to provide certain information about the companies’ sharing of personal information with third parties for direct marketing purposes during the past year. To make such a request please contact us as described below. DraftSpark complies with California’s Online Privacy Protection Act, CalOPPA.

Privacy Policy Changes

If DraftSpark decides to change this Privacy Policy, DraftSpark will post those changes here so that you will always know what information DraftSpark gathers, how DraftSpark might use that information, and whether DraftSpark will disclose it to anyone.

How To Contact Us
Should you have other questions or concerns about this Privacy Policy, please contact us at:
DraftSpark, Palo Alto Research Center Incorporated
3333 Coyote Hill Road
Palo Alto, CA 94304
Or by email to Support@DraftSpark.ai

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